Round-the-clock availability
Our team of developers is dedicated to addressing your code problems at any time of the day. We're available from 9 to 5, so you can count on us to be there whenever you encounter any problems.
Pay only when your issue is fixed, with no recurring charges.
With our service, you'll only be charged when we successfully resolve your issue. There are no recurring charges, ensuring you only pay for the results you get.
Cover current and past issues
Whether you've been struggling with an issue for months or facing a problem in real-time, we're here to assist you. Our service covers a wide range of coding issues, including long-standing ones and those happening right now.
Lightning-fast response time
Once you reach out to us through our communication channel, you can expect to hear back from our developers in 15 minutes or less. They'll also provide an estimated time frame for resolving the issue, so you know what to expect.
How to start with our on going support service?
01
Tell us more
Tell us what you are currently working on, which programming languages you use, recurring issues, and overall business context.
Hire our service and enjoy a quality fix to any issue!
How does it work?
This process is flexible and can change according to the client's preferred way of working.
Open communication channel
On the onboarding meeting, the client and development team get to know each other and gain a deep understanding about the project.
Issue report
Every time you need an issue fixed, you can message the shared channel with the filled issue template so we have all the details in order.
Developer magic
Developers will respond to you within 15 minutes of receiving your message and give you an approximate time of when the issue will be resolved. They will start working immediately.
Report back
After the issue has been resolved, developers will report back to you with the details of how they fixed it and what it looks like.
Adjustments/Feedback
You can then make any comments and feedback and developers will adjust accordingly.
DONE! 😄
After finishing up, you will receive a final report with every detail of the issue fixed. Anytime you need something, you can repeat the process by messaging the channel!
